|
A client’s order
management process was cumbersome and customer service was
poor. |
SGC process
flowed the order to delivery process and identified changes to
the product offering and pricing and the order to delivery
process. We provided new tools to assist in the
transition. |
Revenue doubled
while order management cost stayed almost
flat. |
|
Company’s costs
were too high |
SGC analyzed the
business and through strategic sourcing reduced the supply
base, decreased demand, sold inventory to supplier and used
consigned matched sets of products. |
Improved on time
delivery by 13%, and quality by 19%, reduced price 27%,
improved cash management. |
|
Disciplines were
lacking, organization was not aligned to the business,
employees were not self-managed, there was a lack of trust and
teamwork in day-to-day operations. |
Redesigned
business processes and established accountability guidelines
to bring discipline, spent time with employees to encourage
self-management, and an environment of trust and
teamwork. |
Strategy was
followed more closely and attendance and productivity was
improved |
|
PTT: A technology
company was burning cash at an unsustainable rate – lacking
revenues to deliver sufficient cash
flow. |
SGC Partners
advised the company management to review the addressable
market and the product solution required to meet the market
need. New cost structure was advised, reducing the spend on
R&D and S&M – by focusing the addressable market and
the associated portfolio breadth. A new business plan was
developed and implemented with the revised cost structure and
target market |
Company was able
to grow their revenues, fund new programs and projects with
cash-flow and not borrow additional money for continued
operations. |
|
EMB VIDEO: An
digital-age services company, with more than 100 employees,
operating with borrowed and PE money, could not get market to
buy new services that were developed at a large development
and operational expense. |
A new portfolio
approach was recommended with a strict compliance to the
Business Decision Milestone (BDM) process. The company was
actively advised on redesigning the available product to
closely meet the changing market need. The event-driven
evaluation model was followed to enable scale of repeatable
operations |
Reduced the
portfolio complexity by 30% allowing reduction in cost to
acquire specialized skill set. Increased the Time to Market
for Operationalizing the Service offer by 25% - increasing the
revenue intake. |
|
A client was
approaching retirement age and wanted to sell his company at
the most profitable level. The company manufactured
coin-operated game tables, B2B sales
only. |
We created a
marketing communications program including advertising, public
relations, product literature and special events to heighten
his industry visibility. |
Six months after
campaign inception, the company received an acquisition offer,
which consummated six months later. |
|
A client’s DIY
product line was languishing in a rapidly increasing plumbing
product marketplace. |
Our recovery
program included new packaging, POS displays, a consumer
rebate program, trade promotions, distribution development,
advertising and public relations. |
Within two years,
the company had a market share of 25% in faucets and 45% share
in polybutylene
segments. |